Customer Testimonials
Bouchard & Jones Heating & Plumbing Services
As a company we value any feedback that we receive to improve and also to provide praise to our hard working team. Please find below a glimpse of some of the feedback we have received from our customers.
"From the moment we entered your showroom we were very impressed, and decided immediately that we wanted to use your company. I am very glad we did. I would like to tell you how pleased my wife and myself are with yourselves. We have just had a Worcester combo fitted by your engineers Richard and Matthew and must say that the standard of workmanship was excellent. Your employees Richard and Matthew are a credit to you and deserve any praise that they get. They worked tirelessly throughout the installation, took care not to disturb anything unnecessarily, were very polite as well as professional and cleaned up thoroughly after they finished. I would not hesitate to recommend your company to anyone who may be thinking of getting central heating installed or even changing it."
Gerald Razey
Novenber 2010
Novenber 2010
"We have recently had a new combi boiler fitted by your company after visiting your excellent showroom and are suitably impressed.
Your heating advisor David was very helpful and reassuring, and the fitters that did the work, Richard and Matthew were very professional,polite
and their standard of work excellent.
Your office staff are very polite and obliging.
We would have no hesitation in recommending your company to anyone thinking of installing central heating.
Many thanks!"
Gerald & Susan Razey
November 2010
November 2010
"Many thanks to you for the great service I have received while you have been carrying out my heating works. Everyone has been so helpful, from the plumbers to the people I have spoken to on the end of the telephone."
Mrs Jones, Cwmbach
August 2010
August 2010
"My wife and I are really happy with the job and the team that carried out the work were excellent. We would recommend them without reservation."
Mr Jones, Cwmbach, Aberdare
August 2010
August 2010
"Thank you, once again, for the efficiency and cleanliness of your workmen."
Mr Dixon, Milford Haven
July 2010
July 2010
"Thank You very much, the work has been completed to an excellent standard."
Miss Jones, Porth
April 2010
April 2010
"Just wanted to bring to your attention the fantastic job three of your employees did. They are the ones installing the heating system at the Valleys Kids Community Flat in Pen Dinas. I am employed there and I also run an animal rescue called Friends of the Animals RCT where all the staff are unpaid volunteers. Last Friday the guys found an emaciated young dog hiding behind some sulo bins. They shared there lunch with her and then found her a place of safety. I collected her today and I am sure if they hadn't rescued her that day she would not have survived. I write each week in the District News of the Rhondda Leader and will be mentioning the kindness shown by your three employees to a little dog who has now been named Bouch and will also be putting a piece on our web site at www.friendsoftheanimalsrct.org.uk. She is off to the vet tomorrow and I hope with good food and TLC she will make a full recovery."
Eileen Jones, Friends of the Animals RCT
November 2009
November 2009
"Two young gentlemen installed a new fire and combi boiler. Can I please compliment you on your excellent staff. These young men were polite and friendly, explained everything they were going to do and made every effort to be as clean and tidy as possible. Well done to them and your company."
Mrs Wilson, Mid Glamorgan
February 2008
February 2008
"Beautiful finish, brilliant work. And so quick, I was so pleased that it only took one day for my boiler, radiators and new electric fire to be fitted. Brilliant, Thanks."
Mr Jones, RCT, South Wales
May 2009
May 2009
"More than perfect job, outstanding."
Mrs Probert, RCT, South Wales
October 2009
October 2009
"May I take this opportunity to thank you for the professionalism shown by your staff from estimation through to the final installation of the heating system."
Mr Carter, RCT, South Wales
October 2009
October 2009
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